Demonstration data

Here's who needs your attention.

Fictional callback records for a safe 90-120 second demo recording.

Calls today

4

Needs callback

3

Urgent

2

Escalated

2

After hours

2

Needs your attention

Highest-priority callbacks and preparer review items first.

Sarah Miller

(314) 555-0137 · Today, 9:42 AM

Medium

New prospective client with self-employment income asked about preparation pricing and requested a callback tomorrow morning.

Recommended next action

Call tomorrow morning to discuss return complexity and pricing.

Jordan Lee

(314) 555-0198 · Today, 10:18 AM

High

Existing client requested a return-status update and asked whether work mileage is deductible.

Recommended next action

Preparer should review the deduction question and return the call.

Denise Carter

(314) 555-0186 · Today, 8:12 AM

High

Caller received an IRS notice and asked what it means.

Recommended next action

Preparer review required before responding.

Recent calls

TimeCallerCategorySummaryOutcome
Today, 9:42 AMSarah MillerNew client inquiryNew prospective client with self-employment income asked about preparation pricing and requested a callback tomorrow morning.Call tomorrow morning to discuss return complexity and pricing.
Today, 10:18 AMJordan LeeReturn-status requestExisting client requested a return-status update and asked whether work mileage is deductible.Preparer should review the deduction question and return the call.
Yesterday, 6:18 PMNora EvansSchedulingCaller asked to move an intake appointment to next week.Confirm availability before replying.
Yesterday, 7:04 PMPat GomezPortal or upload helpCaller could not find the upload area in the portal.No callback required.
Today, 8:12 AMDenise CarterIRS noticeCaller received an IRS notice and asked what it means.Preparer review required before responding.
Today, 11:32 AMUnknown callerSpam or sales callVendor sales call. No client follow-up required.No callback required.

Molmoro does not provide tax advice, request SSNs, collect bank information, collect tax documents, or make filing decisions. Pilots use a separate number, and tax-sensitive matters are routed to a human.